Partners should be able to see cognitive in their respected Business Account in PI2
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30 Oct, '24
Matt Reading AdminCould you please say more about the use case? Is the intent to assess candidates for open positions at your firm? (Or some other illustrative use, e.g. to demo the software?)
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23 Jan, '25
Sheena BurtI just realized we can't see cognitive in our own business accounts, so am adding some commentary now. For example, I can't even see my own cognitive score or the scores of my internal teammates within our organization. Our business accounts should mirror exactly what our clients are seeing so we can help them answer questions, troubleshoot, etc. Demo accounts are fine, but are harder to work with because the info isn't real.
To answer your question regarding use case, Matt, we as partners aren't even able to send out cognitive data to prospects (only can send the BA). The BA tells a great story, but the CA completes the story and we always sell them together as a complimentary package. We will struggle to sell the total solution if we can't even have access to the other half of the equation. We need our prospects to experience taking the cognitive. I understand the confidentiality around this data, but our access is so limited today that it hurts our ability to sell the entire pkg. -
02 Sep, '25
Beth FrielThis is critical. Partners are unable to demo use of Cognitive in any way in PI2. I can't answer client questions about Cognitive in PI2 because I have no access anywhere. I don''t even have the ability to demo how to give Cognitive access to users - had to submit a support ticket to get that information. We are truly handicapped when trying to figure out functionality.
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30 Dec, '25
Matt Reading AdminCognitive is available to users of Upgraded PI2 Business Accounts. (Cognitive is unavailable in PI2 Business Accounts until the partners' business accounts are upgraded.)