"X is a New Contact through PI Software" email request to add WHO created the new user
Hi! This request would mostly be helpful with big company clients, to add to the new software user email alert, besides their email address & user role but also WHO at the company created that user. Sometimes in large companies we don't know who to reach out to if that user has a tech issue, it would help with troubleshooting. A common issue is the new user's email has been misspelled by the creator & if we knew who created them, we could just reach out & let them know about error without trying to figure out who we should contact at client company.
Example:
Jane Smith is a new contact, related to This Company, that has been created through PI Software with a role of AccountAdmin by John Doe.
Please connect with Jane at jane.smith@thiscompany.com